Privacy Policy

At API Trader and Suppliers, we prioritize the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, and other contact details.
• Payment Information: Payment details for orders (processed securely through trusted payment gateways).
• Usage Data: Information about how you interact with our website, such as IP address, browser type, and browsing behavior.
• Customer Communication: Records of any inquiries, feedback, or support requests.

2. How We Use Your Information

The information we collect is used for:

• Processing and delivering your orders.
• Providing customer support and responding to inquiries.
• Sending updates about promotions, offers, and product launches (with your consent).
• Improving our website and services based on your feedback and usage patterns.
• Ensuring the security of transactions and preventing fraud.

3. Sharing of Information

We value your trust and do not sell or rent your personal information. However, we may share your data in the following cases:

• Service Providers: With trusted third-party partners who assist in order fulfillment, payment processing, and website management.
• Legal Obligations: If required to comply with laws, regulations, or legal processes.
• Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. Our website uses encryption and secure protocols to safeguard transactions.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications by following the unsubscribe link in emails.
• Request clarification on how your data is being used.

To exercise these rights, please contact us at bir295858@gmail.com.

7. Retention of Information

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Phone: 9851140211, 014890587
• Email: contact@api-trader.com
• Address: Nagarjun-2, Kathmandu, Nepal