Terms and Conditions

By accessing or using the services provided by API Trader and Suppliers, you agree to comply with and be bound by the following terms and conditions. These terms apply to all visitors, users, and others who wish to access or use our services.

1. General Information

• API Trader and Suppliers is a trading and supplying company based in Kathmandu, Nepal.
• Our products include organic foods, spices, herbs, and locally crafted items sourced from trusted local producers.

2. Product Information and Availability

• We make every effort to ensure the accuracy of the information provided on our website, including product details, availability, and pricing.
• However, due to the nature of sourcing and inventory management, products may be unavailable or pricing may change without prior notice.
• We reserve the right to limit the quantity of products or services provided.

3. Ordering and Payment

• By placing an order, you agree to pay the total amount specified, including taxes, shipping fees, and any applicable charges.
• All payments must be made in accordance with the payment options provided on our website or upon agreement with our customer service team.
• We accept various payment methods, and we ensure secure transactions.

4. Shipping and Delivery

• Orders will be processed and shipped as soon as possible after payment confirmation. Delivery times may vary depending on location.
• We are not responsible for delays due to customs, unforeseen circumstances, or external shipping factors.

5. Returns and Refunds

• If you are not satisfied with your purchase or receive a defective product, please contact us within [insert number of days] for a return or refund.
• Returns must be made in the original condition, unused, and in packaging. Shipping costs for returns are the responsibility of the buyer unless the return is due to a mistake on our part.

6. Customer Support

• For any questions, issues, or assistance, please contact us through our customer support channels.
• We strive to provide prompt responses and efficient solutions to all inquiries.

7. Limitation of Liability

• API Trader and Suppliers will not be liable for any indirect, incidental, or consequential damages that may arise from the use of our products or services.
• Our liability is limited to the amount paid for the products or services involved in the claim.

8. Changes to Terms

• We reserve the right to update or modify these terms at any time. Changes will be posted on this page, and the effective date will be indicated at the top of the page.
• By continuing to use our services after any changes are made, you agree to be bound by the updated terms.

9. Governing Law

• These terms and conditions are governed by the laws of Nepal. Any legal disputes will be handled in the appropriate courts in Nepal.

10. Contact Us

• If you have any questions or concerns regarding these terms, please contact us at:
  • Phone: 9851140211, 014890587
  • Email: contact@api-trader.com
  • Location: Nagarjun -2, Kathmandu, Nepal